"The acknowledgement I received (after speaking to a telephone operator who didn't speak great English and didn't seem to understand me very well) had the wrong house number for collection and the wrong destination address so I have little confidence in this company and am not going to proceed with the booking"
"It all worked out perfectly.
I was originally concerned as I had not heard from the taxi driver and thought that he would struggle to find the 10 of us in the dark in the middle of nowhere after a party in a marquee but after a few phone calls, I was told that I should not worry. I received the drivers telephone number and number plate so that I could find him.
I think it would be useful for future bookings to give the client this information once the driver has been confirmed on email.
The only negative I would have, is that I found it quite expensive.
Very happy in the end as it all worked out very well. Thank you and I will use you again. Many thanks, Annabel"